Even you are worried about the success of your Ecommerce Services and want to make sure that it is accessible round the clock. But then, if your website is susceptible to Ecommerce Company downtime issue then it will not only lower your profits but then, at the same time will also make your clients feel frustrated.
However, it is quite unfortunate to state that there are innumerable issues over which you have little or no control. In fact, these are the potential threats that make your website unresponsive and slow and make it completely inaccessible. If the hardware or software component of your server fails, then it is your hosting company that will have to take up the responsibility of executing the maintenance process.
Quick recognition of these issues is best possible way to place things back in order. A great number of organizations provide monitoring solutions that come combined with alerts and notifications. In fact, it is because of these notifications and alerts that you’ll come to know whenever your website becomes inaccessible.
Free or Paid Website Monitoring Services: Which one to choose
There are various companies that serves the market, however some of them don’t need a fee and in exchange offer their services. On the other hand, there are a couple of monitoring services that help you with the services in exchange of a nominal fee. In majority of the cases, it is observed that by choosing paid website monitoring services you will be able to explore multiple features that often the free services don’t support.
The paid services will help you with uninterrupted monitoring service wherein your website will be monitored at an interval of three to five minutes in an hour. In fact, it can be rightly termed that paid website monitoring services offer comprehensive monitoring services.
Know the work process of website monitoring
The manner in which website monitoring works is quite simple i.e. they send a request to the website and the response is checked. The request is similar as if your browser sends it to server and the response to the same request decides when the site is accessible or inaccessible.
Over and above, generally there are some requests sent to your site from different geographical locations so as to make sure that your website is visible to various parts of the globe. Usually three to four checks are conducted before you are finally notified that your website is experiencing downtime.
You may be notified through email or SMS in case of any downtime issues. This helps you to get in touch with your web hosting organization at the earliest and keep them informed so that they can start resolving the same.
Design Tips for Enhanced Customer Support on your E-commerce Website
There is no arguing when someone says that shopping on the internet makes shopping a lot easier. Customers are able to shop at their own leisure and convenience without having to deal with crowds and over enthusiastic sales personnel. However, from the perspective of the e-commerce business, the lack of human interaction can also prove to be a major hurdle.
As an online shopping website, you need to have a fore vision with respect to probably customer support issues and make sure that they are addressed well in advance. This can be essentially achieved with the help of exceptional design and the development of a seamless user-interface.
Getting Proactive with your e-Commerce Customer Service Strategy
Many e-commerce website designers make the grave mistake of only focusing on creating ease in shopping as the only customer support strategy. A good e-commerce platform essentially goes beyond this to offer a more comprehensive browsing experience by treating the website as a full-fledged customer support platform.
Here is how you can achieve this
- Identifying the Friction Points
Friction points are essentially trouble areas of the online shopping experience. This could be anything like – expecting the customer to go through 3 steps when only 1would suffice, to making the user spend extra time searching for tabs that take them to pages they wish to visit.
As a designer, if you are able to identify these points of friction you are essentially empathizing with your customer. Instead of simply following the industry convention where a typical online shopping flow involves:
This convention can be easily simplified by adding an ‘Add to Cart’ button under product that is listed on the product details page.
- Responsive Designing
Believe it or not responsive web designing is here to say. With a myriad of screen sizes in the form of different smart phone, tablet, desktop and laptop models to cater to you, the designer needs to arrive at a universal solution that allows every user to achieve an optimal experience.
Ask any Professional Website Design Company and they will not overstate the advantages of tailoring your e-commerce portal perfectly to his or her access points.
With the help of Magento Ecommerce Development, you can make sure that your target audience does not have to awkwardly pinch, zoom or squint while they are trying to access your e-commerce website on their mobile devices.
Top SEO companies India also foresees tremendous benefit in incorporating effective Magento ecommerce development tools to create customer centric e-commerce portals.
Global Appeal of PHP Web Development
Websites are essentially the means by which online users interact with the companies. Hence web development is given great importance. Creating and constructing a website is done carefully and systematically to ensure that it can offer suitable functionalities to the users.
Many online companies rely on PHP web development develop improved websites. PHP or Hypertext Preprocessor is a server side scripting language that is used in the development of dynamic websites. It is embedded in HTML and is employed widely by developers due to ease of implementation and diverse features. It offers security and scalability to the web application.
There are several advantages in using PHP in developing the websites. The lightweight PHP applications can run faster and so the online users do not have to wait for a long time for the web pages to render. In addition to this, PHP is quite versatile and supports various technologies like AJAX.
It is quite efficient and allows the developers to code and construct a variety of web pages, simple to complex. PHP as a web development tool can address the various issues required for a successful and effective web application. It is also used to develop complex ecommerce sites that offer modern features like shopping carts.
The companies specializing in PHP development services are in high demand among the online businesses. When looking to Hire PHP Developer, it is essential to consider their field expertise. An experienced PHP developer can develop web applications as per the business requirements put forward by the clients.
One can even go through the portfolio of the developer and find out details about the various PHP development projects handled so far. This can help in determining if the developer can create customized web applications. A PHP developer with extensive experience delivers the project within the stipulated date.
The field of Mobile Application Development is growing at an accelerated pace. It essentially includes the development of software applications for devices such as PDAs (Personal Digital Assistants) and mobile phones. Companies that provide development solutions for mobile applications specialize in platforms such as Android, iPhone, Windows, and BlackBerry to mention a few.
They have the in-house resources and capabilities to offer efficient and updated services in this field. The mobile apps developed are reliable, flexible, scalable, and serves the business needs effectually. Many developers are now turning their attention to this field because of the lucrative opportunities that its offers. The development of mobile apps has a bright and promising future ahead.